All customer personal information is and will stay safe, secure, and private. Serenus Float and Wellness Center will not sell any clients personal information to third parties or any other entity.
Because we are a business that depends on scheduling, we have in place the following Cancellation and No Show Policy.
Cancellations made more than 24 hours before the appointment time will result in a full refund being issued or credit given for future services. Cancellations made less than 24 hours before the appointment time and no shows will result in the full charge with no refund or the usage of a stored session except for in extraordinary circumstances.